Receiving Information from Drift
You can use our Widget API to send Drift events to an outside platform or customize Drift using specific events. This document covers the following events: Getting Started (with Example)
Adobe Analytics and Drift Browser Events
When installing Drift alongside the Adobe Analytics suite, you may wish to push events from Drift onto your Adobe data layer. This allows you to use that information and pass it into Analytics to see key events within chat.
Drift Segment Source Integration
The Drift Segment Source integration sends Identify and Track calls to your instance of Segment when certain events occur within your instance of Drift. These events include: new_conversation; button_clicked; conversation_push; contact_updated; new_meeting; meeting_updated; conversation_participant_removed; conversation_participant_added ...
Sending GA Events when Drift is Installed via an iFrame
When Drift is installed on an iframe, you may have noticed that GA events have stopped flowing into your instances. This is due to the nature of iframes. In order to receive events in GA once again with an iframe installation, you will need to add your GA script on your inner iframe.
Tracking conversation events as conversions with LinkedIn
Next, we'll need to set up our event listeners to begin tracking specific conversation events. In this tutorial we will be tracking the emailCapture event and create a function that will add the source pixel from your ad campaign. For a full list of Drift events, please see this article.
Securing Drift on Your Site with an iframe
This snippet will act as a proxy between your site and the Drift Widget API. You can add additional methods here depending on the types of events the Drift Widget needs to expose to other integrations (e.g. if you'd like to send an event to Google Analytics every time a chat is started).
Controlling the Widget - Dev.Drift
The ready event indicates that Drift widget is ready for use. It contains a single argument which is the actual API object that can then be acted upon. Ready Event
Load Support Chat Client with Conversation Events - Dev.Drift
If other chat systems are also used on your site, use these examples below to hop a user from one tool to another With additional JavaScript and our APIs, you can explicitly tell Drift when and how to launch a ...
Using Drift APIs
The best place to start is with our Quick Start to Drift Apps documentation, then take a deep dive into our webhook events and contact & conversation APIs Customizing Drift on Your Website Check out the browser documentation to learn how you can customize your chat widget.
Using a Browser-side Event to Fire a POST Request - Dev.Drift
Sometimes, you might need browser-side events and backend-events to talk to each other. Unlike a friendly round-table discussion between the Montagues and the Capulets, it can be simpler than you think.