As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

Discover the best site to buy Facebook Page Likes and boost your page's visibility, engagement, and growth. Achieve your ...

Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

In the dynamic fast-food industry, customer service is instrumental, acting as a cornerstone that can make or break a brand’s ...

Through a partnership with the Georgia Department of Driver Services (DDS), Thales has successfully deployed inclusively designed enrollment kiosks for credential issuance at Georgia DDS Customer ...

State senators began work this week to reenact a law that barred utility companies from cutting off service to customers in the winter, regardless of their ability to pay.

Miller Supply is widely known for its 70-year history—and even more for the 50 years the store was housed in the old Colonial ...

The country held an orchestrated election virtually guaranteed to give the 70-year-old autocrat yet another term on top of ...