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The Nigerian Maritime Administration and Safety Agency (NIMASA) has been recognised for its outstanding contributions to public service with the prestigious SERVICOM award for excellent service ...

Follow up to ensure resolution: Checking in afterward emphasizes your dedication to excellent service. How do you typically manage complaints in your role? First, listen carefully to the customer ...

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As an Amazon seller, the biggest and most challenging aspect of your business is managing customers and delivering exceptional customer service. You receive positive feedback, loyalty, and trust from ...