SuccessKPI is listed among the leaders of Frost & Sullivan's Frost Radartm: Workforce Engagement Management (WEM) 2024 for the second consecutive year.  WEM tools, powered by artificial intelligence ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

This partnership leverages Alvaria's best-in-class compliant outbound technology and UJET's innovative AI-powered cloud contact center platform to create a unified solution for organizations seeking ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

SafelyYou, the leader in empowering safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and re ...

Over the next four years, all indications are that Donald Trump and Benjamin Netanyahu may extinguish any possibility of a two-state solution in the Middle East. Many of Israel's far-right ...

Our guide rates the best business phone systems for small businesses. We also compares prices, plans, and features to help you make a smart buying decision.

Can Uslay (MBA and Ph.D., Georgia Institute of Technology) is a Professor of Marketing, Director of the Center for Marketing ...

This risk-based score can be filtered for a specific regulation or standard or a specific solution category. “Microsoft Purview Compliance Manager is basically an umbrella that governs what we protect ...