AI (artificial intelligence) is transforming the way businesses operate, from automating tasks to analyzing massive amounts ...

Hackers are increasingly abusing bugs in popular enterprise software to target big companies in mass-hacking campaigns © 2024 ...

Q4 2024 Earnings Conference Call January 30, 2025 5:00 PM ETCompany ParticipantsJohn Pitzer - Corporate Vice President ...

The CDO was quick to emphasize the bank’s obligation to safeguard its customers’ data and use it responsibly as part of the bank’s broader commitment to AI ethics. The ethical use of data and AI is ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

In this Regulatory Roundup for 2024, we reflect on a year where Nigerian businesses experienced significant regulatory, legal ...

In Africa’s economically diverse and highly competitive market, building customer loyalty has never been more important for businesses. The continent’s consumers are highly price-sensitive, driven by ...

All in all, we are cognizant of Gen's strengths as a strong player in the consumer-focused cyber safety space and the challenging landscape the firm occupies. While we view the firm's strategies in ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

President Trump has appointed Chris Rocheleau as the acting FAA administrator following a tragic aircraft collision near Washington, D.C. Rocheleau, with over two decades of experience at the FAA ...

There are major doubts regarding the impact of large data privacy fines on tech giants’ behavior, and regulators need to explore other avenues to prevent non-compliance ...