Jim Cramer in a latest program on CNBC discussed the reasons behind the recent market declines after the ISM Services Index ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

Now we'd like to invite those on the corporate side of things to weigh in. (VICTOR J. BLUE/The New York Times) ...

Redefining Linguistic Communication with Unmatched Security and ReliabilityBountiful, Utah--(Newsfile Corp. - January 30, 2025) - OneMeta Inc.

Amazon, Google, Meta, Microsoft and other big, well-known technology companies are buying up dozens of acres of land in Ohio and announcing plans to build vast data centers. It's a trend that is ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...

Whether you work on a small or large team, a conference call service can help you conduct virtual audio and video meetings with people located around the world. Conference calling platforms ...

The government hopes it will mean projects like nuclear power stations, wind farms and railway lines can call get built quicker. But can they do it and will it work? Meanwhile with latest ...