Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Salesforce updates Sales and Service Cloud with new capabilities June 6, 2024: The CRM software vendor has added new capabilities to its Sales Cloud and Service Cloud with updates to its Einstein ...

The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer experience, organizations require ...

A recent press release from a CRE deal management software vendor announced a version of its product for investment sales and ...

Westcon-Comstor ran a survey amongst 540 of its channel partners (a mix of VARs, MSPs, and SIs) across the UK, Denmark, ...

“In a post-pandemic McKinsey survey,” he told CRM Buyer, “75% of consumers said that they tried ... “Customers more and more ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

Over the course of two and a half decades, CRM has established itself as the world's leading CRM vendor with a market share ...

"As a result, the perceived data advantage from an incumbent CRM vendor may not be as large as believed," Jaluria said. Benioff told BI he didn't think generative AI was disrupting Salesforce's ...