Here's an exclusive look inside a massive new warehouse in Berks County where many of those holiday returns end up.

The growth of online shopping means returns may rise to $890 billion for 2024. Retailers, though, are trying to impose costs ...

The company, it seemed, was going to great lengths to ensure I wasn’t trying to defraud them.After enjoying years of easy and ...

RETURNING SOMETHING YOU BOUGHT ONLINE. FOLKS, RETURNS ARE AN INEVITABLE PART OF THE HOLIDAY SEASON. SO BEFORE YOU RETURN SOMETHING ONLINE, THERE ARE SOME THINGS YOU NEED TO DO. FIRST OF ALL ...

Shoppers are pushing back. They are reading the fine print of return policies, and some have stopped buying altogether from retailers that charge for returns.

As the holiday season ends, January emerges as "Returnuary," a peak period for returns and exchanges, with the National Retail Federation predicting returns will make up 17% of U.S. merchandise sales ...

Shoppers returned nearly $150 billion in holiday merchandise in 2023. Here's what you need to know about returns at Amazon, Target and Walmart.

Shoppers are spending big over the holiday weekend. Now come the returns. Online return rates have jumped over the past five years, pitting stores against shoppers in an escalating battle.