Microsoft CDP, or Customer Data Platform, is a solution within the Microsoft Dynamics 365 ecosystem designed to help ...

Next, the platform creates tailored engagement strategies, including personalized content, offers, notifications, and more. It then tracks and evaluates the effectiveness of these strategies, making ...

The Microsoft customer engagement methodology – MCEM (em-sem ... I want partners to see how committed and serious we are to the AI platform and how invested we are in enabling partners to ...

Microsoft's shift to a new transaction platform for buying ... standpoint of payments and engagement, "very little changes for the partner" with the Microsoft Customer Agreement, Schuster said.

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

With this collab, the Bengaluru-based startup is looking to boost businesses with advanced customer engagement capabilities, aligning seamlessly with Exotel's vision of delivering scalable, ...