Customers are the lifeblood of any business. Their input is pivotal for driving the innovation of new products and services ...

When an automaker gets feedback from customers, however, it can often be a different situation entirely. They might justify why it was done that way, or maybe keep it on file for a mid-life refresh.

When users report these issues through feedback channels, developers gain critical insights into the app’s performance under real-world conditions. Prompt identification and resolution of bugs not ...