My husband bought a return ticket for stansted express. The date on the ticket was the date of purchase and the date of outward travel, I bought a separate singke ticket. He checked at Tottenham hal… Full review by lesleyc268
Jan 3, 2025
It's unfortunate that there's no proper support for tourists who aren't familiar with the service. My family and I didn't realise that we couldn't use contactless payment for this trip (as is possibl… Full review by Global23432501838
Dec 11, 2024
The train was cancelled due to bad weather from Stansted Airport, I understand - it happens, not their fault as such. I called for my refund, was advised that they cannot find my booking, even though… Full review by Szymon_1985
Buongiorno, il biglietto del giorno vale fino all'ultimo treno? ho visto che l'ultimo treno è alle 00.30, ma vale quello del giorno stesso o ci vuole un biglietto con la data del giorno dopo? spero di essere starà chiara. grazie
A:
Biglietti di sola andata: validi entro 24 ore dalla data di viaggio scelta
I’m looking at a Ryan Air flight from Stanstead departing on a Sunday at 5:55am. The earliest Express train would get me to the airport at 4:58 am, provided there are no delays. So I will arrive at the airport approximately 1 hour before departure. Will this be enough time to catch my plane? I generally travel with a carry on only, however I don’t know how strict Ryan Air is about carry on weight etc, so it’s possible I may have to check baggage. I also saw the airport offers a fast track pass. Anybody have any experience with this? Thanks
A:
At that time of day, you should have no problems. We traveled on a Sunday afternoon and everything was like clockwork. The airport is small and manageable.
We were going to buy two tickets for me and my boyfriend online before our trip to London . When we were going to pay, it said we will pay for two tickets. But, the card was drawn the double and we got tickets for two more, so there has been a huge technical problem, because the page only said we paid for two. We tried to send an email before our trip, but no one is answering. We would really like a redound because we did nothing wrong and really want our money back!
A:
If you cannot get a response raise a complaint with ORR - the Office of Road and Rail, the regulator for trains.
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